Shipping policy

SHIPPING INFO

Parcels are shipped with UPS or DHL and pallets with DB Schenker

Approximate delivery times:

All orders are ready for shipping within 48hrs upon received payment.
Home Delivery and UPS Standard:
EU: 3-6 working days
Outside EU: 4-14 working days

Note: Due to unexpected events, above time estimations might vary

We send all our products as trackable packages. We kindly ask you to verify the content upon delivery. Should the package or the content be damaged upon arrival please report it to your carrier right away.

CUSTOMS AND SALES TAX/VAT  TO THE UK

For orders to the UK, you have to pay additional TAX and duties in the UK. DETALE CPH  is not responsible for these or for any fees charged by Customs or the carrier. The carrier will contact you in case of any extra charges or customs clearance. This might delay the delivery. Please be advised that it is your responsibility to pay for these extra charges.  All orders above 135 GBP, import tax will be added by the UK customs.

CUSTOMS AND SALES TAX/VAT OUTSIDE EU

For orders outside UE you may have to pay additional TAX and duties in the country of destination. DETALE CPH is not responsible for these or for any fees charged by Customs or the carrier. The carrier will contact you in case of any extra charges or customs clearance. This might delay the delivery. Please be advised that it is your responsibility to pay for these extra charges.